FAQ

Q: How do I know how much hardwood flooring to order?
A: First have a professional installer measure your space for the square footage requirements as well as the percentage.

Q: How to find a certified hardwood installer?
A: http://woodfloors.org/certified-professional-search.aspx

Q: Why is Emily Morrow Home Hardwood better than all the others?
A: The wood is “premium,” and not just in name. Overall you get more wood, seven cross-plies of hardwood make it incredibly versatile and more dimensionally stable; thicker than the others at 5/8 inch thickness as compared to lesser 1/2 inch engineered products. Design is anything but ordinary; it is carefully researched to resemble looks that are timeless and yet contemporary; and did I mention it is sourced from 100 percent US responsibly forested hardwood? When you walk across these floors, they sound as if they’ve been there forever, making them authentic and luxurious…and they add lifelong value and charm to your home.

Q: Why American made?
A: When you buy our American-made hardwood, you can be sure that you’re buying the best flooring possible at a value unmatched in the industry. You’re also investing in an American industry, and an all-American legacy.
That’s because buying American means more than simply buying hardwood products finished in the USA. It means buying exceptional value, precision quality products that were grown, harvested, designed and constructed in America, by skilled American laborers with pride for their craft. Today, American-made hardwood flooring is making a comeback for those very reasons – people, tradition and quality you can rely on.

Q: Why Engineered Hardwood?
A: At Emily Morrow Home, we believe in eliminating the traditional waste associated with solid wood floor production of slow growth species, while still finding a way to showcase their incredible beauty. To do this, we use a mixture of woods to create a much more advanced flooring option – the engineered floor. Unlike a solid wood floor, an engineered (multi-ply) floor consists of at least two types of different wood products adhered together. This means that the top layer (what you see when installed) can be a highly desired species of wood, like oak, while the bottom substrate layer (what you don’t see when installed) can be those fast-growing tree species. Manufacturing floors in this way allows us to more sustainably harvest trees and produce more high quality floors with the same robust and luxurious feeling of solid wood flooring within the thickness of that top layer. When installed properly, an engineered floor is virtually indistinguishable from a solid floor – the very same look and feel with the added stability in a far more environmentally-conscious way.

Q: Do the Currey & Company chandeliers come with a canopy (ceiling plate)?
A: All Currey & Company chandeliers come with a canopy and chain that is finished to match the chandelier.

Q: Can I get extra chain for a Currey & Company chandelier?
A: Extra chains are available for chandeliers and comes packaged in 3′ or 8′ lengths. These lengths match the standard length of the chain provided with the chandelier.

Q: How do I know the correct size of a chandelier for a dining table?
A: A general guideline is to choose a chandelier that has a diameter equal to one-half the width of the table. The general appearance of the chandelier must be taken into account, too; that is, if it is a light airy piece it may be slightly larger than the standard.

Q: How low should a chandelier be hung over a dining table?
A: Generally there should be 30″ between the bottom of the chandelier and the top of the table in a room with an 8′ ceiling. If the ceiling is higher, the distance between the bottom of the fixture and the table should increase slightly. Remember that the chandelier should provide light for the table, but not be so low as to block anyone’s line of vision when they are sitting at the table.

Q: What guidelines should I follow in choosing a chandelier for a foyer or other room?
A: Add the room dimensions together. If the room is 14′ by 16′, add 14 + 16. The answer is 30, which means that your chandelier should be approximately 30″ in diameter. Again, remember that other factors such as the height of the ceiling may influence the proper size.

Q: How high should I hang a wall sconce?
A: Generally, sconces should be placed on a wall 60″ from the floor.

American OEM Information

Installation Instructions

Floating Installation Disclaimer

Care & Maintenance

Side Bend Technical Bulletin

Warranty Information

Aria Designs Warranty

American OEM Warranty